The solution was allowing doctors to "continue with the existing work flow, and make us do the work by integrating the systems. "We knew it was going to be a hard challenge to migrate people away from existing systems," he says. They had to create demand for their product. The struggle was convincing an entire industry - medical professionals - that it was worth their time and effort to switch over to a whole new system of doing things. We were unsure if we were even right about this." The timing brought him face to face with the pandemic and rise of telehealth.
We had to make sure transactions went over well. Zocdoc founder Oliver Kharraz, an MD, stepped into the CEO role in 2015. It was very hard to make this work it was by no means an easy business. They launched in 2007, and "at first, we had neither liquidity or demand. The ZocDoc management team includes Nick Ganju (Founder), Oliver Kharraz (CEO and Founder), and Karolina Karr (Chief People Officer). We had initial conversations with thousands of doctors about this problem." 1 3 It began as a service for dentists in Manhattan, and expanded nationwide to include doctors in over 50. 2 The service was launched during the 2017 TechCrunch40 conference. Ten to 20 percent of patients cancel or are no-shows on any given day, and yet other patients are waiting for up to 21 days to actually see doctors. Zocdoc was founded in New York City in 2007 by Oliver Kharraz, Nick Ganju, and Cyrus Massoumi, a former McKinsey consultant, who served as the company's first CEO.
"But there was clearly no efficient marketplace to discover which ones were available. "Doctors have last-minute cancellations all the time," Kharraz told us.
Account icon An icon in the shape of a person's head and shoulders. Oliver Kharraz, CEO of Zocdoc, said the New York City-based company is open to building or acquiring new technology as the digital health industry matures.
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